Vision City Mega Mall is the largest shopping precinct in Papua New Guinea, with thousands of customers per day. The Security team on site is responsible for ensuring all visitors are safe and crime such as theft is prevented for the business that occupy the centre. This is a monumental task, as the mall covers multiple levels, the carparks and service areas. The current system comprised around 50 analogue CCTV cameras, of which around 20 had failed. This meant the security team had little visibility of the mall and relied on the guards on duty to monitor and report back to control.
The mall management team decided it was time to upgrade the CCTV system to ensure all areas had full view and recorded footage.